Retail Sales Manager

Role: Retail Sales Manager Reports to: Head of Retail- UK Retail Stores Role Type : Permanent, Full-Time (On-Site) Work Type: Mon-Sun, Shift Work Business Unit : Retail Travelex is an iconic global brand with a rich heritage in foreign currency. As a Retail Sales Manager, you will be responsible for motivating teams in dual sites, across one of our key airport estates to increase sales across both store & ATM, leading and inspiring teams to achieve and exceed sales targets. In this role, you will play a pivotal role in driving employee engagement through coaching and onsite training. You will identify areas of development through sales analysis against set targets & store KPIs, creating a culture of excellence driving high performance and continuous improvement. Sales Leadership - Lead and inspire teams to achieve and exceed sales targets through onsite training and coaching, tracking daily sales activities in order to measure short term / long term sales performance Building and leading high-performing teams across different sites, requiring effective communication and leadership skills. Ensure 100% adherence to regulatory requirements, KYC, sales & financial reporting, training completion, and airport location policy Complete financial analysis, reporting and planning to accurately plan, forecast and budget. Establishing comprehensive KPIs for each site and implementing robust monitoring and reporting mechanisms. - Providing insightful analysis and recommendations based on performance data from stores. Assist in business planning and improvements analysis on performance by store/team & individual to measure productivity and identifying areas of achievement and improvement Attend daily standups to address previous days sales figures, celebrating the successes and understanding the challenges A demonstrable track record of dual site sales delivery in a fast-paced retail environment Background in a highly procedural / KYC process heavy role desirable Strong understanding of risk in a retail and financial services environment; commercial acumen ability to apply solid commercial judgment in area of expertise Understanding of retail sales culture and ability to work closely with on-the-ground sales teams, motivating staff to achieve sales targets Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex The ability to analyse issues, develop solutions and influence key decisions, balancing risk with results Internal support functions – finance, HR, marketing (online & offline) pricing, IT, process excellence, commercial development, product development, compliance, legal, the global ATM helpdesk, ATM deployment team Location Managers and Head’s of Retail To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status