Retail Sales - Sales Consultant

Sales Administrator £Monday to Friday Our client, who is a small but successful manufacturing company, is looking for a Sales Administrator to join their team. As a Sales Administrator, you will be responsible for the efficient and accurate day-to-day administration of all aspects of the sales function, from lead identification through to manufacturing production and ongoing support. The role will be predominantly office-based although there may be travel out to customers with the sales or engineering team where you will be key to helping accelerate customer acquisition, ensuring customer retention and improve customer account growth, contributing to delivering the company's 5-year brand vision and profitable growth targets. Helping to research, develop and manage lead and prospect data.

• Working closely with marketing to deliver sales materials and campaigns, e.g. social, eMarketing, direct marketing, presentations etc.
• Helping identify and resolve production and operational issues.
• Receiving and processing purchase orders, liaising with engineering and operations for smooth and timely handovers from sales to production.
• Contacting customers and suppliers by phone or email to give progress updates, answering queries, obtaining missing information, maintaining supply schedules, managing slow-moving stock and staying in touch.
• Maintaining and updating sales and customer records, utilising various systems, including Microsoft office, CRM, and ERP.
• Running monthly and ad hoc sales reports, as required.
• Expediting queries and orders, as well as helping with issue resolution, through effective and supportive internal liaison with engineering, operations and other business departments, as necessary.
• Supporting the sales department with other administrative tasks, as needed.
• Embracing the company brand values and playing your part in helping the company continuously improve and become a stand-out supplier of choice, as well as a great place to work and a great partner to work with.

• Strong numeracy, attention to detail and commercial awareness.
• IT literate and competent in the Microsoft suite of applications.
• Knowledge of working with a sales CRM is an advantage.