Retail Shop Manager

As a Store Manager – Hub, your job will be to lead, inspire and build the capability of the store teams, to deliver an exceptional customer experience, through the delivery of the company plan in each of your stores. You will deliver a first class customer experience at every step of the customer journey through your team and ensure that all KPI’s and financial targets are reached. Driving local plans for Enhanced Services, delivering the associated P&L targets Interpreting data and insights and act quickly to maximise business results Plan, review and proactively manage clinics to match customer demand and drive profitable clinics working with the deployment lead to maximise my capacity Full accountability for the safety of all customers, patients and colleagues, delivering consistent compliance across all your hub stores, taking action fast where this is not at the standard required. Developing great talent, encouraging diversity across my teams and creating a culture of learning, attracting, retaining & developing the best people through a robust succession plan. Knowing my external competitor market, and network internally and externally, working closely with Boots Hearingcare, Boots UK and local NHS teams, supporting the interests of colleague, customers and the business. You will be a proven leader with the ability to build and manage a team remotely and develop talent. More key capabilities we are looking for the Hub Manager are: Commercial leader with understanding of the market and industry with a sound understanding of operational processes in stores Agile leader able to deliver against multiple objectives, through strong planning, time management and at pace. Competitive salary and pension scheme

• One of the best staff discounts in the UK
• Attractive bonus scheme
• 22 days holiday plus bank holidays with opportunity to purchase more
• Additional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.
• Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy.

Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles – and expect to be supported and developed from day one. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance. At Boots care is at the heart of everything we do.