Retail Supervisor (Supervisor)

59 per hour + rewards & Benefit Scheme Permanent Shop Supervisor Sue Ryder Charity shop, Clifton Triangle, Green Ln, Nottingham NG11 9LN 59 per hour + rewards & Benefit Scheme Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. 7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We have every Christmas Eve, Christmas Day, and Boxing Day off. About us Shop Information Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our xxxx shop and contribute to the work we do across Sue Ryder! As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration. As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.

• Help to lead a team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Help to manage an effective stock process through the Epos operation.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Access to Employee support programme
• Enhanced maternity, paternity and adoption pay
• Please visit our careers website for the full list.

Please let us know if you require any adjustments at any stage by contacting follow the link below for more information on our commitment to diversity and inclusion – Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.