Retail Trainee Manager

Patient visiting is by appointment only, please call after 8am. Visiting hours are 10am - 8pm.

For the safety of our patients, please refrain from visiting if you are experiencing cold and flu-like or vomiting symptoms.

Patient visiting is by appointment only, please call after 8am. Visiting hours are 10am - 8pm.

For the safety of our patients, please refrain from visiting if you are experiencing cold and flu-like or vomiting symptoms.

Job opportunities

St Luke's is an organisation that values and adds quality to individuals’ lives. Everyone who works at St Luke's makes a difference. St Luke’s plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Luke’s so special.

How to apply

Please email a CV and covering letter (outlining your most current experience and your reasons for applying for the post). All applications should be emailed to  . Alternatively you can post your CV to:
Human Resources Department
St Luke’s Hospice
Little Common Lane
Sheffield
S11 9NE To find out more about any listed job vacancy, please email

Please Note: we do reserve the right to close any vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

All posts at St Luke's are subject to a Disclosure and Barring Service (DBS) check.

Retail Trainee Manager

Location:

Status:

37.5 hours per week

26 May 2024| Time:23:00

Interview date:

29 May 2024| Time:23:00

About Us:
St Luke’s is a compassionate palliative care charity dedicated to supporting individuals and families facing life-limiting illnesses. Our retail shops play a vital role in generating income to fund our essential services, and as part of our commitment to excellence, we are seeking a Retail Trainee Manager to join our dynamic team.

Role Overview:
As a Retail Trainee Manager, you will embark on a developmental journey aimed at honing your managerial skills and preparing you for the responsibilities of leading your own St Luke’s shop. Under the guidance of experienced mentors, you will learn about people management, operations, merchandising, and community engagement, ensuring you are equipped to excel in your future role as Shop Manager.

This role is a developmental role to prepare you for the role of a Retail Shop Manager. You will work towards having responsibility for the efficient management of a St Luke's Shop along with gaining experience of managing a team of staff and volunteers, so acquisition of previous effective people management, communication and interpersonal skills are essential.

You must have previous minimum experience in a supervisory role within a retail environment and experience of working with people from a variety of backgrounds as part of an effective team. Along with excellent communication and customer service skills, your innovative approach and attention to detail will maximise sales potential for our shops to generate income for palliative care.

Previous knowledge of working to budgets, financial targets, controlling costs and an ability to monitor and analyse statistics are a key part of the role, so experience in these areas would be beneficial.

An ability to form good relationships with colleagues and volunteers is essential in the role as well as having the ability to resolve problems, make decisions with a positive attitude and deal sensitively in difficult or distressing situations is essential.

A good knowledge of health & safety and an ability to identify potential risks is desirable.

Flexibility is essential for this post as there will be weekend and possibly evening work required on occasions. The ability to travel across the City of Sheffield for work purposes when required is essential.

Key Responsibilities:

• Income & Budgets: Learn to manage shop profit and sales targets, monitor budgets, and identify opportunities for growth and cost reduction.
• Customer Service/ Public Relations: Deliver excellent customer service, promote St Luke’s campaigns, and act as a local ambassador in the community.
• Merchandising and Premises: Develop skills in visual merchandising, maintain a profitable shop layout, and ensure high standards of cleanliness and housekeeping.
• Stock Management: Monitor donations, manage stock levels, and implement effective stock rotation procedures.
• Team and Cost Management: Lead by example, manage resources effectively, recruit and train teams, and foster a positive working environment.
• Administration: Ensure all administrative tasks are completed accurately and in compliance with St Luke’s guidelines.
• Security: Maintain security protocols and ensure adherence to cash handling and stock procedures.
• Other Responsibilities: Collaborate with the retail team, undertake necessary training and development activities, and support performance targets.

Requirements:

• Previous experience in retail or customer service preferred.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to work collaboratively in a team environment.
• Commitment to St Luke’s values of compassion, dignity, inspiration, and innovation.
• Competitive salary and benefits package.
• Opportunities for career advancement within St Luke’s.
• Training and development initiatives to support your professional growth.
• The chance to make a meaningful difference in the lives of those we serve.

If you are passionate about making a positive impact in your community and are eager to develop your career in the retail sector, we want to hear from you!

Working at St Luke’s provides the ideal opportunity to gain experience in palliative medicine for anyone considering a career in palliative medicine or for professional development. You will have the opportunity to work within our dynamic Integrated Community Service and In-Patient Centre.

In order to work with us, you will need to hold full registration with the GMC with a licence to practice, along with prior experience in palliative medicine.

Equity, Diversity & Inclusion (EDI) at St Luke’s

At St Luke’s we aspire to build diverse and inclusive teams where everyone is welcome and feels a sense of belonging, recognising the value that different principles, perspectives and experiences bring. We see EDI as more than simply ensuring we commit to our legal obligations under the Equality Act, making certain no person or persons are unlawfully discriminated against because of any characteristic as legally protected under the UK Equality Act 2010, which we extend to include neurodiversity and socio-economic diversity. We are committed to attracting as diverse a range of candidates as possible and welcome speaking to people about how we can build in flexibility.  St Luke’s is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.