Sales Consultant - Retail

twentytwentyone has been established for over 25 years as one of London’s foremost retailers of classic and contemporary design. Supplying furniture, lighting and accessories from world leading designers and manufacturers. We welcome applicants to join our growing and friendly retail team, where we are recognised for our uniqueness and our diverse talents. You will have an intrinsic understanding of good customer service and a proven ability to communicate your passion for interiors, product design and the creative industries to exceed our customer’s expectations. As a key part of the retail team, you will be able to see the positive impact your contributions make to twentytwentyone’s continued success. Happy to roll up your sleeves, treat everyone in a polite and friendly manner, and be passionate about creating a twentytwentyone fit for the future with our customers and brand at heart. 15pm Monday-Saturday. 3 out of 4 weekends, Sunday 10:30am- 5:15pm. Based at our shop on Upper Street N1, with flexibility to work at various locations such as our twentytwentyone showroom in EC1R. Providing customers with a knowledgeable, friendly, and high-quality service, both in-store and via email/telephone Managing furniture and lighting orders from initial enquiry through to delivery and installation, maintaining polite and efficient communication with customers throughout the process Maintaining the shop environment ensuring displays are attractive, clean and appropriately labelled Monitoring and replenishing stock levels, arranging transfer of stock from warehouse and other premises Providing support to the Contracts and Ecommerce teams A minimum of 2 years sales experience in design-led retail A keen interest in furniture, lighting and the wider design industry A proven track record of sales excellence within a team Birthday day off Company annual bonus scheme Generous staff discount Season travel ticket/Cyclescheme Training and opportunities for development