Customer Service / Sales Team Leader

Vacancy ref - JR1826
Role - Customer Service / Sales Team Leader
Hours - Full time permanent position, Monday to Friday 8am to 4pm OR 9.30am to 5.30pm on a rota basis
Location - Feltham, Middlesex
Salary - £30,000 per annum + benefits Our client is looking for a full time permanent Customer Service / Sales Team Leader to join their small friendly office team. This is a fantastic opportunity for a highly organised and proactive individual to join this busy business located in the Feltham, Middlesex area. They are a growing company supplying electrical products to the trade. Their success over the last 4 years has already led to further growth for the business. Duties for the Team Leader will include : - Ensuring all quotes and sales orders are processed quickly and to the highest possible standard of customer service
- Dealing with customer complaints and resolving customer issues the most efficient way possible
- Identifying and assisting staff training needs
- Supporting the sales team and Internal Sales Manager with general and administrative tasks, such as; booking goods in, allocating backlogs to customers, chasing late deliveries, raising and resolving delivery and stock discrepancies
- Addressing customer debit notes and invoice inquiries
- General administration duties You will have have a proven track record within an office based customer service administration environment with strong attention to detail.
You possess excellent communication skills and have a confident telephone manner and experience of dealing with customers over the phone. People management experience is not essential but will be a distinct advantage. Good Microsoft office skills are a prerequisite although training will be provided on products and software systems. This is a full time permanent position. If you meet all the requirements and are looking to join a business and work in a busy environment on a long term basis in a supervisory role, please apply now. All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website