Sales Support Coordinator

Are you someone who enjoys taking initiative and excels in maintaining organisation amidst shifting priorities? Are you adept at handling administrative duties while ensuring effective communication with diverse stakeholders? If this describes you, then we have an exciting opportunity for you to join our team as a Sales Support Coordinator in Greenford, London. You will support the Sales team with day-to-day admin, business analysis, and systems management. About Belazu This is a lovely opportunity to join a business with an impressive set of accreditations, from B Corp status to Gold standard Investors in People. We are a diverse team with a shared set of professional goals and social values that drive a hugely satisfying working experience. Belazu has been a pioneer of supplying high quality, Middle Eastern and Mediterranean Ingredients within the UK's Foodservice for over 30 years. We are an innovative leader in our field, with an energetic and high performing working culture. We have ambitious plans to grow over the next 5 years and take great pride in the values that form the spine of our business. What you'll be doing As a Sales Support Coordinator, you will play a crucial role in maximising customer service levels, acting as the bridge between the Customer Services and Sales teams. Your key responsibilities will include: Updating and managing special prices for key accounts Handling export-related documentation accurately and meeting deadlines Supporting booking requests and liaising with NPD and Technical teams Managing procurement systems and uploading new pricing and product information Resolving day-to-day issues and communicating customer forecasts to the Planning team Updating monthly KPI tracker and supporting new product development launches You're a great fit if you ✔️Have previous administration and sales support experience in retail, commercial, and/or export settings ✔️Have excellent verbal and written communication skills for internal and external stakeholder interactions. This role requires excellent proficiency and fluency in English. We want someone who is comfortable to speak to a wide range of people, as you'll be speaking a lot with them. ✔️Enjoy taking initiative and problem-solving. We're on a mission to be efficient, so spotting how to improve aspects of this role and be able to work out solutions for issues is going to help you do well here. ✔️Have advanced proficiency in Microsoft Office 365, especially Excel and Outlook You won't be a great fit if you Are daunted by the idea of autonomy. Our team is small and work from home the majority of the week, so you will need to be able to be accountable for your work and be able to self-motivate to get the job done. Aren't a self-starter. We'll always be here to give direction but we love to see how you tackle things with your own thinking first! Struggle with multitasking and remaining calm in a busy and demanding department. There are lots of stakeholders with this role who will be all be asking for your time, so being able to prioritise, reprioritise, and juggle multiple tasks at once is essential. We offer the following suite of benefits: 30 days annual plus 3 public holidays per annum
Auto-Enrolment Pension, plus an enhanced pension option
Discretionary annual bonus scheme
Learning and development opportunities for everyone in the business
Life assurance
Cycle to work scheme
Employee benefits portal with retail discounts, GP service and financial support tools
Volunteer days and active CSR programme
Free parking on site
Up to 40% discount on Company products
Long service awards
Subsidised Canteen Terms 40 hrs/wk i.e. 9am-5.30pm Mon-Fri (start and finish times flexible) with Monday in the offices, then some time in the office and some WFH in a hybrid working model.
Probationary period 3 months
Annual salary review (our 'movers and shakers' are always rewarded)
Discretionary bonus based around challenging but achievable tasks and targets related to the role
You will need to be within an easy commute of the office (around 1hr door to door). Thanks for reading our job advert. We do our very best to bring to life what it's like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully. We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... go on... why not give it a whirl? Good luck!