Operations Supervisor

Job Description

About us

Forth Ports is an established Port Authority which has grown to be the UK’s 3rd largest Port Operator Group in the UK. We are a dynamic and multimodal ports owner and operator, offering a wide range of diverse port related services to help connect the UK with Europe and the rest of the world.

We have recently announced our commitment to become carbon neutral by 2032 and Net Zero by 2042, as well as our substantial investment in infrastructure, port services and towage to support the build out of the UK’s renewable energy sector, including offshore wind. Now is an exciting time to join us as we embark on this exciting, transformational journey.

About The Role

About the role

The Port of Leith specialises in handling cargoes such as aggregates, grains, animal feed, steel, recycled products together with general and break-bulk cargoes. We also have a large number of seasonal cruise liner visits spanning each year.

 In addition, we service Oil & Gas support vessels and we look forward to playing a key role in the developing renewables industry. 

As Operations Supervisor you will provide operational supervisory support to ensure that a safe and cost-effective service is provided for the loading and discharge of cargoes along with the organisation of our warehousing activity. Reporting to the Operations Manager, the role of Operations Supervisor is pivotal to ensuring the operational success of the Port of Leith.

Some of your main responsibilities will include:

• Promote a positive and safe workplace culture.

• Ensure that all port operations work is fully compliant with legislation and Company procedures.

• Co-ordination with the Engineering team to arrange for all equipment to be available and in position for loading and discharge work to commence on time. Escalating any concerns about equipment wear and tear deficiencies or breakdowns.

• Demonstrate a good understanding of all technical aspects of cargo handling and arrange for the requisite numbers of trained Port Operators to be allocated to each job.

• Work in accordance to ISO 9001, TASCC & OFF procedures to ensure these accreditations are maintained to industry standards.

• Carry out continuous Port Operator plant competency assessments in alignment with our Company protocols.

• Establish positive customer relationships by maintaining regular contact with customers and shipping agents.

What are we looking for?

• Strong experience in a similar Operations Supervisory role with the capability to lead, motivate and supervise a team.

• Detailed knowledge of operational systems and customer requirements with a mind-set which fosters a ‘can do’ approach to customer service.

• Excellent planning, communication, and analytical skills.

• Ability to prioritise work tasks in an often changing port environment and demonstrate the flexibility to be able to meet these challenges. Dependent upon shipping arrangements, you will be required to work additional hours, including weekends.

• Good IT skills with a sound practical knowledge of using Excel and MS Suite.

• Experience of working in a unionised environment would also be advantageous.

• Full UK driving license.

What can we offer you?

  With this role you will join a diverse team who have a wealth of knowledge and experience and so this will offer you a genuine opportunity to develop and advance your career.

 Additionally, we offer:

• A competitive salary and mileage allowance

• Company pension plan and life assurance cover

• Generous annual leave allocation

• On site free parking

• Health promotion events and other employee wellbeing initiatives

• Corporate discounts for a wide range of businesses UK wide including gym memberships, restaurants, car rentals & holidays

Skills Needed

About The Company

Over our 50 years of experience we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies. The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries. Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty and flexibility and, without them, we could not have built the strong reputation and the long term agreements with many customers that we have today.

Company Culture

Welcome to Forth Ports Careers. As a leading port operator, we employ over 1,100 people across our ports in Scotland and the Port of Tilbury in London. A career in a port business is very rewarding. There is real variety within each role and significant opportunities for promotion and career development. Don’t just take our word for it; view the “Some of our People” section and the video below to gain insight into the kinds of jobs our employees do, how they’ve grown with us, and what motivates them each day. The port business can be seen as a barometer for the economy and this drives us to be adaptable and fast paced as we identify new business opportunities.

Desired Criteria

Required Criteria

• You must have a full UK driving license
• Detailed knowledge of operational systems and customer requirements
• Good IT skills with a practical knowledge of using Excel and MS Suite

Closing Date Wednesday 26th June, 2024