CRM Intern, EMEA

Jimmy Choo is a 21st century luxury accessories brand, with shoes at its heart, offering an empowered sense of glamour and a playfully daring spirit. CRM Intern, EMEA Who You Are: As the CRM Intern, EMEA, you will play a key role in supporting with the CRM activations to increase customer loyalty and lifetime value. You will support the CRM Manager with managing the CRM communications calendar, creation of CRM tools, monitoring performance, reviewing analytics and producing daily, weekly and monthly reports. What You’ll Do:

• Support CRM Manager in gathering weekly CRM updates from retail network
• Produce weekly, monthly and campaign driven reporting
• Sit in on weekly meetings, circulate meeting notes and actions
• Update weekly, monthly and quarterly CRM tracker
• Complete creative briefs for different activations, tools and assets needed to support regional activations including email, DM, social campaigns across the EMEA region
• Create invoice requests and keep log of all invoices, update invoice tracker on weekly basis
• Maintain event calendar and cost tracker updated on a weekly basis
• Support with the creation of the monthly newsletter
• Compile notes for weekly activities tracker
• Create event reports and other campaign reporting including email and gifting
• Support with email testing
• Support in the creation of CRM toolkits and other clienteling tools
• Monitoring CRM best practices and competitor research. Work with wider team/s to brainstorm new creative growth strategies. Identify, share and drive best practice and learning’s
• Attend events taking place in London for production support
• Coordinating all administration work, including handling mail to the stores and processing invoices etc.
• Support CRM Manager with store visits in London when required
• Provide administrative support to the Senior Marketing Director

You’ll Need to Have:

• Graduate calibre
• Proficiency in MS Office packages, particularly Microsoft Excel
• Strong numeracy skills
• Excellent administration skills
• Excellent attention to detail and accuracy
• Good understanding of luxury, branding and fashion
• Ability to be a confident team player and work on own initiative when required
• Ability to work in a fast-paced environment
• Ability to understand and work with different cultures and markets
• Fluency in English, spoken and written
• Strong communication skills
• Excellent organization skills, with an ability to multi task
• Ability to be innovative and proactive, with a “can-do” and flexible approach
• A passion for the role you play in your capacity
• Flexibility, enthusiasm, and the ability to cope well under pressure

We’d Love to See: • Additional languages fluency would be advantageous Our values - creative, open, and courageous Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity. Jimmy Choo Perks

• 25 days holiday
• Summer Fridays
• Product Allowance and Discounts
• Exclusive Employee Sales
• Private Healthcare
• Pension and Life Insurance

About Us: Jimmy Choo encompasses a complete luxury accessories brand. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes. CEO Hannah Colman and Creative Director Sandra Choi together share a vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores and is present in the most prestigious department and specialty stores worldwide. Jimmy Choo is part of the Capri Holdings Limited luxury fashion group. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V