Key Responsibilities
Learning the Craft
• Work alongside experienced bike mechanics to build confidence in bicycle inspection, servicing, repair and maintenance.
• Learn to diagnose faults accurately and complete work using the correct tools, methods and technical information.
• Develop practical capability across complete bike servicing, wheel building and bike preparation.
• Build a strong understanding of Brompton products, components and quality standards.
• Ask questions, seek feedback and apply learning to improve the quality and efficiency of your work.
Workshop Delivery
• Support the safe and efficient flow of work through the workshop, completing assigned tasks carefully and on time.
• Check your work thoroughly and raise any concerns, faults or quality issues with your manager or mentor.
• Use, maintain and store tools and equipment correctly, keeping work areas clean, organised and safe.
• Follow all health and safety, workshop and quality procedures, including the correct handling of bicycles, parts and materials.
• Maintain accurate job, service and training records as required.
• Treat every bicycle with care and contribute to a positive, supportive and high-performing team environment.
Customer & Product Experience
• Learn how to explain completed work clearly and provide a professional bike handover.
• Build confidence communicating with colleagues and, where relevant, customers about repairs, maintenance and bike care.
• Represent Brompton's commitment to quality, craftsmanship and a brilliant customer experience in every task.
Your Apprenticeship
• Take an active role in all elements of the apprenticeship, including workplace coaching, online learning, coursework, practical assessments and technical training.
• Complete a minimum of six hours of off-the-job training each week during the 18-month programme, supported within your working hours.
• Attend the two required block-release Cytech courses at one of the training provider's workshops.
• Work towards Cytech Technical Two and Cytech Technical Three as part of the apprenticeship.
• Keep your learning portfolio and evidence up to date, and prepare for the independent End Point Assessment.
• Successfully complete the End Point Assessment, which includes an observed full bike service, an observed wheel build, a customer service and bike handover role play, and an interview based on portfolio evidence and coursework.
Skills
• Practical Learning - Enjoys hands-on work and can apply instructions, demonstrations and feedback to build new skills.
• Quality & Attention to Detail - Works carefully, checks their work and takes pride in getting the details right.
• Problem Solving - Approaches faults logically, stays curious and is willing to investigate how things work.
• Organisation & Reliability - Arrives prepared, manages learning and work commitments, and completes agreed tasks on time.
• Communication & Teamwork - Listens well, asks for help when needed and contributes positively to the team.
• Safety & Responsibility - Understands the importance of following workshop, quality and health and safety procedures.
• Continuous Improvement - Welcomes feedback and looks for practical ways to develop their skills and improve their work.
• Customer Focus - Understands that careful technical work and clear communication shape the customer's experience of Brompton.
What You'll Bring
• A genuine interest in bicycles, mechanics, engineering or practical problem solving.
• Motivation to complete a structured apprenticeship and build a long-term career in bicycle mechanics.
• A careful, responsible approach and willingness to follow technical and safety instructions.
• A positive attitude, curiosity and confidence to ask questions and learn from others.
• The ability to work collaboratively and communicate clearly.
• Commitment to working onsite in Greenford in a practical workshop environment.
• Eligibility for the apprenticeship, including working in England and meeting the training provider's initial assessment requirements in maths and English.
• No previous professional bike mechanic experience is required. Relevant practical experience, whether through study, work, volunteering or personal projects, would be helpful but is not essential.
What Success Looks Like
• You make steady progress through your apprenticeship and complete learning activities and evidence on time.
• Your practical confidence grows, allowing you to complete an increasing range of service and repair tasks safely and accurately.
• Your work meets Brompton's expectations for care, quality and attention to detail.
• You use feedback positively and take increasing ownership of your development and day-to-day work.
• You contribute to a clean, safe, organised and supportive workshop.
• You successfully complete the apprenticeship and End Point Assessment, building a strong foundation for a career as a qualified bike mechanic.
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