Apprentice Data Technician

Job Description – Apprentice
Data Technician

The
Opportunity

Our client is recruiting for an Apprentice
Data Technician to join their team in Leicester LE4.

The Level 3 Data Technician apprenticeship
programme that we are offering, will allow you to kick -start your career
in an industry that is constantly evolving, dynamic and transformational.

The steps
you take will provide you with valuable first -hand experience, knowledge,
skills and qualification to help really drive your career forward. We are here
to guide and support you every step of the way!

The Position

Job
Description: Admin

We
are looking for a highly organized and detail -oriented Administrative
Assistant to join our telecoms team. The successful candidate will be
primarily responsible for creating, checking, and sending order forms for
telecom services and products, ensuring that all information is accurate before
submission. This role is vital to maintaining smooth operations and excellent
customer service.

• Order Form Management
  
• Create and prepare
  order forms for telecoms services and products (VoIP, broadband, mobile,
  hosted PBX, SIP, etc.).
  
• Carefully review all
  details for accuracy, including customer information, service plans, and
  pricing.
  
• Send order forms to
  customers, suppliers, or partners within agreed timeframes.
  
• Track order form
  progress and follow up as required to ensure timely completion.
  
• Data Accuracy & Compliance
  
• Double -check all
  documentation to ensure compliance with company processes and telecom
  regulations.
  
• Maintain detailed and
  organized records of all order forms and related correspondence.
  
• Identify and resolve
  discrepancies or missing information before submission.
  
• Customer & Supplier Liaison
  
• Communicate with
  customers to confirm order details and requirements.
  
• Work with suppliers
  and internal teams to ensure smooth order processing and service
  activation.
  
• Provide updates to
  customers regarding the status of their orders.
  
• General Administrative Support
  
• Assist with invoicing
  and processing of purchase orders related to completed order forms.
  
• Update CRM and
  internal systems with order details and progress notes.
  
• Support the wider team
  with administrative tasks as required.
  

Billing
& Finance

• Update and manage Direct Debits for customer accounts.
  
• Add new customers to the billing
  portal and ensure records are accurate.
  
• Take customer payments and log them in
  the system.
  
• Support the finance team by reconciling
  order form charges with invoices.
  

Eligibility Criteria
Individuals must have a valid and eligible residency status to
apply for this role.

About ITP
We help employers develop their best talent
and inspire the next generation through apprenticeships, mentoring and training,
we’re plugging the UK’s digital skills gap to provide a workforce for the
future.

If this sounds like the role
for you, get in touch! Once we receive your application, one of our team will
be in touch to help you with the next stage.

The ITP are working
on behalf of a third party to advertise their vacancy.  By submitting your
CV, you agree to be contacted by The ITP and your information to be passed on
to a third party.

Safeguarding and Values Commitment

The
ITP is committed to safeguarding and promoting the welfare of learners and
expects all staff and volunteers to share this commitment. Successful
appointment to this role will require satisfactory completion of recruitment
checks.

At
the ITP, we are fully committed to safeguarding and promoting the welfare of
all learners and creating a safe, inclusive, and respectful workplace. We
expect every team member to:

• Uphold and
  champion our values, code of conduct, and safeguarding principles.
  
• Take personal
  responsibility for understanding and adhering to all safeguarding
  procedures and policies.
  
• Promote a
  culture of safety and wellbeing through a proactive “do no harm” approach.
  
• Recognise and
  act on their responsibility in supporting, strengthening, and enforcing safeguarding
  practices across all areas of work.
  
• Understand and
  meet any role -specific safeguarding duties — including, in this position,
  actively identifying and reporting concerns, engaging in relevant
  training, and modelling safe and inclusive behaviours in all apprentice
  interactions.
  
•  
  

At the ITP, our company culture is important to us, and all
employees and consultants are expected to operate in line with our values:

·       We
change lives - We strive to make a difference for our apprentices,
clients, members, ourselves, and our team on a daily basis. We push for
diversity and inclusion in our industry by challenging perceptions. We embrace
individuality. We believe that everyone is equally important.

·       We are
genuine and honest - We breed trust amongst clients, apprentices, members,
and the team. We take responsibility for our words, actions, and results. We
are human. We encourage one another through honesty and transparency.

·       We are
innovative and unique - We are empowered by innovation. We strive to make
the impossible, possible. We are proud to be the only organisation of our kind,
of who we are and how we got here.

·       We are
Personable - We remind ourselves what it’s like to be in others shoes. We
have authentic conversations; we are real and so are our relationships.

·       We are
stronger united - We share our knowledge and experiences. We celebrate one
another on our achievements. We value and encourage one another because we win
or lose as a team.