Apprentice Field Technician

Job Description – Apprentice Field Technician

The
Opportunity

Our client is recruiting for an Apprentice
Field Technician to join their team in London to Newbury.

The Level 4 Network Engineer apprenticeship
programme that we are offering, will allow you to kick-start your career
in an industry that is constantly evolving, dynamic and transformational.

The steps
you take will provide you with valuable first-hand experience, knowledge,
skills and qualification to help really drive your career forward. We are here
to guide and support you every step of the way!

The Position

About
the role

During
the 24 month, you will learn all of the responsibilities and accountabilities of
a Field Technician, which is a key role within the Field Engineering Team. The
role of Field Technician - Engineer is to carry out all Field-based activities
associated with building and testing new solutions and the de-commissioning and
de-installation for our customers both at customer premises as well as on
Vodafone’s core network sites.

The
role will also get involved in repair activity, which involves troubleshooting
and replacing equipment at customer premises or within the core network. 

Representing
our brand and delivering an excellent level of service for our business
customers is also a key component of this role.

The Field Engineering role is a physical one, with the need for manual
lifting, climbing stairs, walking and being on your feet for large parts of the
day, working in both inside and outside environments 

Internal and external rooftop based working including the use of ladders
up to 3 metres is essential and the role holder will be expected to undertake
regular health assessments to ensure that all physical aspects of the role may
be carried out safely 

Once graduated, an amount of the role may consist of lone working and so
the ability to work efficiently, safely and independently is a must  

What
we will be looking for in you

We
are looking for individuals who are self-motivated with a keen sense of
intrigue, a desire to fix anything and everything, great communication and
team-working skills and a passion for making the experience of our customers
the best in the industry.

The
role holder must be willing to travel afield, working away from home on
occasion and be comfortable working at heights.  Upon graduation The Field Technician role comes a branded commercial
vehicle so you will need to have the ability to park this at or near your home.

We
need individuals with the ability
to work in a focused and flexible manner, putting the needs of the customer
first. Having a passion for technology is also important, as is the ability to
learn new skills quickly in this constantly changing and evolving environment.

This role also requires someone who has a
flexible attitude to working hours, as the Field Delivery team may need to
provide Field resources to facilitate customer demands. As such there may be a
requirement to work on shift or standby rota’s. Depending on the specific needs
of the team in question, our working patterns may include weekday, weekend and
night working.

You need to be 18 years or over on 1^st Sept 2026 and match the following requirements:

·       A full
clean driving license

·       A
minimum of 5 GCSEs at grade C or above including Maths and English at GCSE or A
Level, or an equivalent level qualification such as a Level 2 apprenticeship.
** GCSEs in Science subjects desirable.

·       Have
lived in the EU for 3 years or more and have the right to work

·       NOT
have a qualification already at degree level or higher in the same subject

·       NOT
already have studied a similar level apprenticeship

Eligibility Criteria
Individuals must have a valid and eligible residency status to
apply for this role.

About ITP
We help employers develop their best talent
and inspire the next generation through apprenticeships, mentoring and
training, we’re plugging the UK’s digital skills gap to provide a workforce for
the future.

If this sounds like the role
for you, get in touch! Once we receive your application, one of our team will
be in touch to help you with the next stage.

The ITP are working
on behalf of a third party to advertise their vacancy.  By submitting your
CV, you agree to be contacted by The ITP and your information to be passed on
to a third party.

Safeguarding and Values Commitment

The
ITP is committed to safeguarding and promoting the welfare of learners and expects
all staff and volunteers to share this commitment. Successful appointment to
this role will require satisfactory completion of recruitment checks.

At
the ITP, we are fully committed to safeguarding and promoting the welfare of
all learners and creating a safe, inclusive, and respectful workplace. We
expect every team member to:

• Uphold and
  champion our values, code of conduct, and safeguarding principles.
  
• Take personal
  responsibility for understanding and adhering to all safeguarding
  procedures and policies.
  
• Promote a
  culture of safety and wellbeing through a proactive “do no harm” approach.
  
• Recognise and
  act on their responsibility in supporting, strengthening, and enforcing
  safeguarding practices across all areas of work.
  
• Understand and
  meet any role-specific safeguarding duties — including, in this position,
  actively identifying and reporting concerns, engaging in relevant
  training, and modelling safe and inclusive behaviours in all apprentice
  interactions.
  
•  
  

At the ITP, our company culture is important to us, and all
employees and consultants are expected to operate in line with our values:

·       We
change lives - We strive to make a difference for our apprentices,
clients, members, ourselves, and our team on a daily basis. We push for
diversity and inclusion in our industry by challenging perceptions. We embrace
individuality. We believe that everyone is equally important.

·       We are
genuine and honest - We breed trust amongst clients, apprentices, members,
and the team. We take responsibility for our words, actions, and results. We
are human. We encourage one another through honesty and transparency.

·      

·       We are
Personable - We remind ourselves what it’s like to be in others shoes. We
have authentic conversations; we are real and so are our relationships.

·       We are
stronger united - We share our knowledge and experiences. We celebrate one
another on our achievements. We value and encourage one another because we win
or lose as a team.