Apprenticeship - Retail Operations Administrator

We are currently recruiting an Apprenticeship position within our Sales Operations Team.

The ideal candidate would be looking to study a Business Administration Apprenticeship and will study with a local provider.

This role provides comprehensive administrative support to the Commercial Team, with a focus on National Retail, Digital, and Online operations across Northern Europe. Full training will be given.,

Key Responsibilities

• Deliver administrative and operational support for National Retail, Nordic, and Digital channels.
• Serve as a central liaison for cross-functional coordination within the office.
• Oversee the end-to-end tracking and management of business cases.
• Process retailer orders and ensure timely delivery in accordance with agreed schedules.
• Coordinate delivery bookings via retailer platforms and communicate requirements to the warehouse.
• Monitor warehouse inventory, manage stock movements, and collaborate with third-party logistics providers.
• Prepare and distribute monthly inventory reports.
• Establish and maintain professional relationships with retail counterparts; provide secondary support to our account managers.
• Manage customer service inquiries for YouChoose, ensuring timely responses and balanced team workload.
• Provide general administrative assistance to the Commercial Team and support ad hoc projects as required.

Additional Duties

• Undertake special assignments, operational support tasks, and reporting activities as directed.

Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.

Preferred Attributes

• Strong analytical capabilities with the ability to interpret and question data.
• Demonstrates persistence and a proactive approach to problem-solving.
• Takes ownership of responsibilities and applies initiative with a forward-thinking mindset.
• Capable of managing multiple priorities and meeting deadlines in a fast-paced environment.