Civil Enforcement Officer (Apprentice)

Job Description:

Requirements

What you'll be doing

You will patrol public streets and car parks, helping keep communities safe and accessible by:

• Advising the public on parking rules and safe parking
  
• Issuing Penalty Charge Notices to incorrectly parked vehicles
  
• Responding to public enquiries professionally and courteously
  
• Reporting abandoned vehicles and equipment issues
  
• Supporting enforcement colleagues when required
  

Requirements

• Strong communication and customer service skills
  
• Self -motivated and able to work independently
  
• Comfortable working outdoors
  
• Ability to work shifts and handle challenging situations calmly
  

This role is vital for maintaining order within the community and ensuring that regulations are respected for the benefit of all residents.

• This is a physically demanding role, the position involves working outdoors in all weather and, following training, candidates will often be working independently.
  

Benefits

• Full training and personal development
  
• Customer Service qualification
  
• Permanent, full -time role (42.5 hours/week)
  
• A wide range of flexible staff benefits, from high -street discounts to wellbeing and lifestyle perks
  
• 20 days’ holiday plus bank holidays