Company Certification Support Officer

TWI Certification

Location: Cambridge

Contract: 12-month fixed term contract

Hours: Full time

Job Profile: Undergraduate Trainee

Salary: Min £27,500 - Max £35,100

Reference number: JR100824

Closing Date: 6th July 2026

Description of role:

In response to sustained business growth TWI Certification (TWI Cert) is looking for a highly motivated individual to support the Company Certification Team in the day-to-day administrative operations of the business.

TWI Certification products have a direct relationship to the success and profitability of companies worldwide by enabling them to show compliance with European and International standards. Credible certification and customer satisfaction are imperative for the growth of products and services, and we are looking for someone who is committed to accuracy, detail and customer service.

Person Specification

• Able to work in a small team with minimum supervision
• Have a highly-developed customer-focused approach to build and maintain client relationships
• Attention to detail necessary for effective planning and service quality.
• Able to communicate effectively via telephone and in writing
• Confident, organised and methodical
• Capacity to develop specialist understanding of relevant processes, standards, legislation, and technical requirements
• Ability to solve problems by investigation or negotiation
• High competence in Microsoft word, outlook and excel and database use is essential
• Project planning experience is desirable.

For further details, please click on the Job Description link below:

https://www.twi-global.com/pdfs/careers/JR100824-Company-Certification-Support-Officer-JD.pdf

About us:

TWI Certification is an internationally recognised and respected certification body that develops and operates industry-focused assessment schemes to recognise the competence and compliance of personnel, training organisations and manufacturers.

We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.

If you are looking to join an organisation that is fuelled by innovation, teamwork, and openness, this role could be for you.

Diversity statement:

TWI Ltd (Group of companies) is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential.  We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.

Inclusion

We recognise that it’s the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.

Disability Confident Scheme:

We are pleased to confirm that we have achieved the first stage accreditation, which means we are a ‘Disability Confident Employer’. This is a government-supported scheme that supports organisations like TWI to make the most of the talents that people with disability can bring to our workplace.  The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled, loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.

If you require any additional support during your application, interview or any other aspect of our recruitment process please reach out to [email protected]

TWI Values:

Our six values provide a point of reference for the way we expect our people to operate and behave.

• Inclusion: Valuing the contribution from every individual, creating value for our customers
• Teamwork: Building effective working relationships, we accomplish more together
• Adaptability: Engaging positively with change to meet the needs of the business
• Taking Responsibility: Achieving our objectives and personal development
• Innovation & Expertise: Championing new ideas and sharing knowledge to solve industry problems
• Customer Focus: Building trusting relationships with our customers