Contract Management & New Business
•Order administration - Reviewing and loading orders and providing system updates to the customer.
•Supporting on the interpretation and enforcement of contractual and commercial obligations and identifying opportunities to leverage contractual terms in support of business objectives and submitting contractual claims
•Provide support to new business opportunities in accordance with the Contracts Policy, including the review of T&Cs and commercial aspects of the bid, obtaining approvals, proposal drafting, negotiation, purchase order review and acceptance.
•Supporting on the drafting, negotiation and execution of customer, liaising internal teams to understand requirements and design intelligent solutions.
•Supporting customer-facing contracts team including the provision of end-to-end contractual support to substantial new business opportunities where they arise, supporting the bid manager, and advising on contracts and commercial issues as part of proposal Gate reviews and sign off any bids IAW the delegation of authority.
•Ensuring that existing contracts are proactively and robustly managed, contractual changes are identified and the contractual financial baseline is protected.
•Identifying and monitoring commercial risks and proposing mitigations.
•Managing and developing relationships with internal and external customers.
•Analysing and advising on customer claims in support of business objectives, and managing related communications
Compliance and Governance
•Implementing and ensuring adherence to C&C policies & procedures
•Managing the engagement of intermediaries in compliance with Company Policies.
•Protecting confidential information by ensuring NDAs are obtained in line with company policy.
•Supporting the business with respect to trade compliance issues.
•Supporting C&C functional initiatives, including training and continuous improvement.
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