Jr. Desktop Engineering Specialist (Student Position)

Temporary Full Time 

-

We are looking for a Jr. Desktop Engineering Specialist who is passionate about building, supporting, and modernizing desktop and endpoint environments that enable employees to work securely and efficiently.

Leveraging your technical curiosity and growing skillset, you will help support and evolve our desktop engineering capabilities as we continue transforming the end-user computing landscape. This role plays a key part in supporting our digital workplace vision, delivering secure, reliable, and modern desktop services that meet evolving business and customer expectations.

As part of a collaborative Infrastructure & Operations (I&O) Desktop Engineering team, you will work closely with other Digital Technology teams to support cloud adoption, application modernization, and operational excellence.

You will gain exposure to enterprise scale desktop engineering practices, including endpoint management, security compliance, automation, and agile delivery. Working in an environment where requirements evolve, you will learn how desktop services are designed, delivered, and supported in a large organization while contributing to continuous improvement and production support activities.

What You’ll Do

• Install, configure, update, and deploy desktop and virtual machine hardware and software


• Support and maintain desktop management platforms and infrastructure, including endpoints, servers, and related services


• Monitor and optimize desktop and virtual machine performance, reliability, and security


• Troubleshoot and resolve desktop and virtual machine incidents and service requests in a timely and professional manner


• Assist with endpoint security controls, patching, and licensing compliance


• Provide guidance and support to end-users on desktop applications, tools, and best practices


• Contribute to documentation, standards, and inventory management for desktop services


• Collaborate with internal IT teams and vendors to ensure stable and reliable desktop operations


• Participate in agile ceremonies such as sprint planning, daily stand‑ups, reviews, and retrospectives


• Use agile tools (e.g., Jira or Azure DevOps) to help manage and track work


• Support continuous improvement initiatives focused on modernizing desktop services

What You’ll Be Working With 

You may gain experience with several of the following technologies or practices (experience in all is not required):

Endpoint & Desktop Technologies

• Windows desktop operating systems


• Microsoft Office 365 and enterprise productivity tools


• Physical and virtual desktop environments

Endpoint Management & Cloud Tools

• Microsoft Intune and MECM (SCCM)


• Azure and cloud-based endpoint services


• Group Policy and device configuration frameworks

Security & Networking Concepts

• Endpoint security tools (antivirus, encryption, firewalls, access controls)


• Desktop networking fundamentals (TCP/IP, DHCP, DNS)


• Security compliance and licensing controls

Automation & Ways of Working

• Scripting and automation (PowerShell are an asset)


• Agile delivery methodologies (Scrum, Kanban)


• Agile tools such as Jira or Azure DevOps


• Documentation and collaboration tools

What You Bring

• Foundational knowledge of Windows, Microsoft Office 365, Active Directory, Intune, SCCM, and Azure


• Familiarity with desktop management tools such as Intune, MECM, and Group Policy


• Understanding of desktop security tools (antivirus, firewall, encryption, web content filtering, access controls)


• Knowledge of desktop networking concepts (TCP/IP, DHCP, DNS)


• Ability to script or automate tasks (PowerShell experience is an asset)


• Exposure to agile methodologies and tools (Scrum, Kanban, Jira, Azure DevOps)


• Strong communication and customer service skills, with the ability to explain technical concepts clearly


• Strong problem-solving skills and a collaborative, solving skills and a collaborative, team focused mindset


• Ability to manage priorities, learn quickly, and adapt in an evolving technical environment

Why Join Us

• Gain hands-on experience supporting enterprise desktop and endpoint services used across the organization and experience supporting enterprise desktop and endpoint services used across the organization


• Learn how modern desktop environments are designed, secured, and supported at scale


• Work with cloud based and endpoint management technologies in a ‑based and endpoint management technologies in a real-world environment


• Collaborate with experienced engineers and cross functional technology teams


• Develop practical skills in automation, security, and agile delivery


• Contribute to initiatives that improve employee digital experience and operational excellence

-

The base salary for this position is between  $43,400 - $71,900 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

For our student opportunities, the base salary will be dependent on the number of work terms you have completed along with other factors depending on your program. 

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected].

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid