Level 2 Adult Care Apprenticeship

Level 2 Adult Care Apprenticeship at Portfolio Homecare Ltd  

We are seeking a caring care worker visiting clients in their own home, to provide personal care, companionship, light domestic work, shopping, transfers, medication administration.

Apprenticeship Overview:

• Salary: £8.00 an hour, Automatic pay increase after one year on programme for 19+ year olds


• Working Week: Monday to Sunday between 7am – 2pm (one weekend or alternative weekend per month) (30 minutes lunch break)


• Hours:30 hours per week


• Duration: 18 months


• Level 2 Adult Care Worker Apprenticeship Standard qualification


• Online training supported by our dedicated tutor


• Location: Unit 6, Parkside Business Centre, Plumpton Road, Hoddesdon, Hertfordshire, E11 0ES

What you’ll do at work

To provide support with aspects of daily living such as person centred personal, practical social and emotional support as detailed in the care plan. Promoting independence, dignity and encouraging people to do as much as they can to maintain their abilities. Provide emotional support and social contact to reduce isolation and maintain quality of life.

Main Duties

To read the care plan, risk assessments and protocols for the individual person before providing support.

To log in and out of the person’s homes using the Carefree go app and ensure that all EMAR charts are signed if relevant and care notes are completed.

To always follow the policies and procedures of Portfolio Homecare.

To portray a professional image and represent the company in line with the Company’s high standards at all times.

To provide personal care: assisting with washing, bathing or showering, shaving, oral hygiene, dressing and toileting including continence support.

Helping with moving and handling, using equipment safely, observing changes in health, and reporting concerns immediately to managers and professionals.

Preparing meals and drinks, support with eating and drinking, monitoring intake where required.

Medication: Prompting, assisting or administering medicines in line with care plan and training. Following company policy and recording accurately on the EMAR chart on the app.

Light domestic work such as laundry, shopping and helping to maintain a clean and safe environment.

Completing visit records on the app and communicating effectively with colleagues, families and other professionals.

To report any concerns immediately.

To complete mandatory training and attend training sessions to ensure that you have the knowledge and skills to support the people in their own homes.

To provide social support such as talking and listening to people who use our services, helping them maintain contact with family and friends.

Enable people who use our services to maintain contacts in potentially isolating situations.

To report all changes in the health and social circumstances of people who use our services to a manager as soon as practical

To attend supervisions, appraisals and team meetings when required.

To read policies and procedures and to inform the trainer if you do not understand.

To work as part of a team with colleagues and work closely with other agencies and professionals involved in the care of people who use our services, for example District Nurses.

To plan your annual leave and to request a minimum of a month in advance for a week or more of leave. Maximum two week at a time. Minimum of a weeks’ notice must be given for a day off. Please remember annual leave is granted on a first come basis so if there are other colleagues off you will be given alternative dates.

Take all annual leave within the leave year April 1st to March 31st as it will not be carried over.

To ensure that your care is road worthy has an in-date MOT, car insurance is business insurance and is in date.

Ensure that you wear your uniform whilst working and have your ID badge on your person.

Ensure that you maintain the persons confidentiality and that your mobile phone is locked when not in use, that you ensure if you are talking on a telephone about a person there is no one near who can hear.

Ensure the safety of the person by checking windows are closed, doors are not left open and key safe numbers are jumbled without anyone seeing.

Person Specification Essential:

• Good communication verbal and written skills


• Numeracy and literacy skills and the ability to prepare meals


• Ability to problem solve


• Work on own initiative


• Work as part of a team


• Empath and compassion

Desired qualifications

• Some experience in some form of caring role


• Driving licence and a car would be an advantage

• GCSE English (Grade A*-C/9-4 or Level 2 equivalent) Desirable


• GCSE Maths (Grade A*-C/9-4 or Level 2 equivalent) Desirable

What is the expected career progression after this apprenticeship?

Potential full-time employment for the right candidate upon successful completion of the apprenticeship. 

Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

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