Payments Intern

As a Payments Intern, you will play a vital role in our financial operations. You’ll be responsible for the human element of our security—verifying that funds go exactly where they are supposed to.

Responsibilities

• Accuracy Guard: Conduct checks on payment files to catch errors and prevent fraud before money leaves the building.

• Claimant Support: Act as the first point of contact, answering phone inquiries and providing status updates to claimants.

• Professional Correspondence: Manage the payments inbox, replying to emails and guiding claimants through the verification process.

• Data Management: Review and validate bank details and identification documents for new payees.

What we're looking for in you:

• Eagle-Eyed Detail: You spot the typo in a spreadsheet that everyone else misses.

• Communication Pro: You can explain complex processes over the phone with clarity and empathy.

• Integrity: You understand the importance of handling sensitive financial data with total discretion.

• Tech Savvy: Comfortable with Excel and quick to learn new CRM or payment software.

Kick-off: 9th March

Duration: At least 4 weeks, with potential for more

Work Style: Flexible! Work from home or join us at our London HQ

Pay: Fully paid internship

Must haves: You’ll need to be 18+ to apply for this one.

Our Promise: Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We offer flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance