Site Admin and Liaison Apprentice (Camden Local)

Company : Bpic Network

Job Type : Internship

United Kingdom

Number of Applicants

:

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Site Admin and Liaison Apprentice (Camden Local)

The
Site Admin and Liaison Apprentice will work in our site office and will report
to the Project Manager as well as Higgins Managing RLO. The role entails producing
reports, newsletters and resident communication in a range of digital and
traditional formats. There will be residents’ events hosted face to face as
well as community engagement initiatives to support alongside completing
general administrative functions for the project. A key function of this role is the assembly
of the site report for the monthly site meeting and all associated
administration, such as logging and reporting complaints, compliments and
enquiries. Your role will be to support the engagement between the construction
processes and the needs of the community to ensure the smooth completion of
works and transparent communication, building trust with local stakeholders.

Main duties/Responsibilities:

Â¬ General administration duties including filing, typing
memos, letters and reports.

Â¬ Arrange meetings and providing refreshments as
required.

Â¬ Answering and handling telephone calls, message taking
and maintaining a log of complaints/issues.

Â¬ Upload and scan data and assist site -surveying
department.

Â¬ Distribute letters and emails.

Â¬ Support with community engagement, newsletters,
posters and events

Â¬ Provide support
to Project Manager, Social Value, Resident Liaison Officers and site team.

Â¬ Organising and
delivering community engagement sessions, outreach and drop in surgeries for
residents

Â¬ Supporting with
social value objectives for the project

Â¬ Resident surveys
as required

Â¬ Being available
and responsive

Â¬ Organising
meetings

Â¬ The successful
candidate will be dealing with confidential information which should not be
disclosed to a third party who may live or work in the area. The person should have the maturity to work
within such a framework

Requirements

Training Requirements:

To undertake the
apprenticeship qualification, and the associated end point assessment within
the expected duration for the role

Apprenticeship: Customer
Service Practitioner Level 2

Duration - The apprenticeship will take a minimum of 12 months to complete

Entry requirements - Apprentices will be required to have or achieve level 1 English and Maths
(equivalent to GCSEs at grades D to G) and to have taken level 2 (equivalent to
GCSEs at grades A* to C) English and Maths tests prior to completion of their
Apprenticeship.

www.instituteforapprenticeships.org/apprenticeship -standards/customer -service -practitioner

Person Specification - Skills, Qualifications
and Experience

Must
Have

Desirable

Ã¼ Good IT skills
to include Word, Excel, Outlook and the internet

Ã¼ Well organised
and accurate

Ã¼ Good
communication skills – written and verbal

Ã¼ Experience
responding to customer or resident queries

Ã¼ Empathy and
patience

Ã¼ Team work
skills

Ã¼ Ability
to work under pressure

Ã¼ Previous
experience of working in a customer service, office environment or similar

Ã¼ Confident
at using own initiative and working with minimal supervision.

Ã¼ CSCS
card

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

Email

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast! Find the best jobs in the UK, apply in 1 click and get a job today!

Mobile Apps

Privacy Policy Terms of Use