Technical Repair Coordinator (Trainee)

Technical Repair Coordinator (Trainee)

£24,000 per annum

Redhill, Surrey

Full-time, Permanent

Are you looking to kick-start your career within an office environment? A fantastic opportunity has arisen for a confident and detail-oriented individual to join a hard-working team as a Trainee Technical Repair Coordinator. This full-time position offers comprehensive training and support for professional development.

As a Technical Repair Coordinator, you will be responsible for a variety of tasks crucial to the repair process of claims. Your main duties will include:

• Instructing repairers on new and existing claims.
  


• Allocating vehicles to appropriate repairers or finding alternatives if needed.
  


• Authorising estimates within set limits and escalating those exceeding limits to Engineers.
  


• Processing estimates, supplementary estimates, and invoices.
  


• Liaising with Engineers, Repairers, and Insurers for updates.
  


• Providing updates to Trusts, Scheme members, and Drivers on repair progress.
  


• Reviewing end-of-lease charges.
  


• Supporting assigned handlers with repair actions.
  


• Updating claim status and records.
  


• Undertaking diary chasing.
  


• Handling incoming calls to the department.
  

About You:

The ideal candidate will be eager to learn and possess the following:

• Previous office skills are an advantage although candidates with a good education and customer service experience will be considered.
  

• GCSE (or equivalent) in English and Maths is essential.
  

• Great customer service skills
  


• A confident telephone manner.
  


• High-level interpersonal skills.
  


• Excellent attention to detail.
  


• Ability to follow set procedures meticulously.
  


• Computer literate with good computer and keyboard skills.
  


• Strong planning, organisational, and time management skills.
  


• A flexible approach to work, with the ability to adapt to new practices.
  

Office based Monday to Friday, 9am to 5pm

Trainee Technical Repair Handler, Claims, Entry-Level, Redhill, Surrey, Jobs, Full-Time, Office Skills, Customer Service, Administration, Graduate, Junior, Administrator.