Trainee Branch Coordinator

Job Title: Trainee Branch Coordinator

Location: Hybrid working available upon successful completion of probation - 1 day per week in Camberley Head Office & 2 days per week in a local branch (West Byfleet, Englefield Green or Egham).

Brand: Stirling Ackroyd

Salary: £25,000.00 - £27,000.00 per annum

Hours: Monday to Friday from 8.30am - 5.30pm.

About Stirling Ackroyd:

Job Summary and Key Responsibilities:

To provide a remote administrative support system to the branch network working closely with the branch teams and the different departments at head office to ensure compliance and accuracy. To also assist with the maintenance and running of head office.

Duties will include:

• Monitor and manage sales and lettings listings across internal systems and property portals

• Prepare and issue new instruction paperwork, including terms, invoices, ID checks and compliance documentation

• Coordinate property marketing, including booking photography, floorplans and EPCs, and uploading content to listings

• Ensure all property details, pricing and marketing materials are accurate and compliant before launch

• Produce brochures, window cards and manage property boards, including ordering, updates and removals

• Manage EPC requirements, including checking registers, ordering EPCs and chasing outstanding reports

• Maintain compliance across all instructions, chasing missing documentation where required

• Prepare and issue memorandums of sale and assist with progression through to exchange

• Generate invoices at key stages and support administrative processes across sales and lettings

• Carry out regular quality checks across listings, marketing materials and portal data

• Assist with weekly reporting and support the wider branch team as required

Skills required:

• Strong communication skills with a professional, customer-first approach

• Highly organised with excellent time management and the ability to prioritise changing workloads

• Confident using IT systems, with a willingness to learn new software

• Detail-oriented, with the ability to spot and resolve issues efficiently

• Resilient and solutions-focused when handling challenges or conflict

• A proactive team player who supports colleagues and wider business objectives

• Reliable, professional and consistent, maintaining high standards at all times

What we can offer you:    

• Proven track record for career growth and advancement within the company

• Market leading training and ongoing professional development

• Supportive and collaborative team environment  

Benefits: 

• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.

• Retail discounts.

• Regular awards & incentives for Top achievers.

• Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.

• Excellent parental leave & company fertility policy in place.  

• Structured training & support.  

 Stirling Ackroyd, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.      

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.