Job Description - VodafoneThree Level 3 IT Support Apprenticeship
Working Hours: Full time 37.5 hours per week - Mon to Fri You'll help keep our technology resilient, support colleagues across the business, and play your part in protecting the systems that power our secure services. You will: Deliver confident, customer‑focused 1st and 2nd line IT support to keep our teams up and running. Set up and roll out new equipment, making sure users get a smooth, stress‑free start. Maintain and upgrade systems so everything runs smoothly behind the scenes. Strengthen our security by applying essential patches and managing user accounts with precision. Get hands‑on with server builds and configuration, learning how the backbone of IT comes together. Support the delivery of impactful IT projects that help us improve, evolve, and innovate. Audit systems and assets to ensure everything is accurate, secure and ready for future growth. You've got a passion for technology, enjoy helping others, and are motivated to learn fast and keep up with the ever‑evolving ICT landscape. You're great at staying organised, juggling tasks, setting priorities, and planning your work so you always stay ahead. You must hold a minimum of 5 GCSEs including English & Maths at Grade 4/C or above by September 2026. Must meet UK Government apprenticeship levy funding eligibility requirements.
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