C

Volunteer Outreach Support

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Job Description - Volunteer Outreach Support






Overview






 

Key Activities:

  • Create a welcoming environment within our hubs, taking telephone calls and referrals.
  • As part of a team target known areas to assertively engage with rough sleepers/service users and respond to referrals where appropriate
  • Build positive relationships with rough sleepers working with them 1.2.1 empowering them to achieve their goals
  • Carry necessary supplies such as food, paperwork and other provisions
  • Attend outreach centres, community venues and satellite services to engage and support service users/rough sleepers
  • Work closely with partner agencies and the community including attend meetings where appropriate
  • Support rough sleepers/service user by signposting and advocating for them to access support, being a central person between them and other services
  • To ensure that you are aware of and follow the outreach risk assessment/risk management plan that’s are in place
  • Keep records of your contacts
  • Alongside staff identify ways to remove barriers and find solutions to help engage rough sleepers/ service users.
  • Offer and provide overdose awareness information/ naloxone kit
  • Provide confidential, easily accessible, non-judgmental advice around substance misuse, safer injecting overdose and what to do in an emergency
  • Work with staff to identify service users who have disengaged from services.
  • Conduct home visits to engage service users








Responsibilities






In carrying out the above duties the post holder will:

  • To help Change Grow Live fulfil its role in offering the best service to our clients.
  • To perform your volunteering role to the best of your ability.
  • To follow the Change Grow Live’s procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients.
  • To maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live’s policies and procedures
  • To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.








Closing Date






4/8/2026








If you have any questions on this opportunity that you would like to talk through please contact us using the below details:






Rich Duggan | [email protected] | 07890066946








 






Please note that we require you to be 18 years of age or older to be considered for this volunteering role.








 






This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.




Original job Volunteer Outreach Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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