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Volunteer Receptionist - Newcastle Hospice

Job Description - Volunteer Receptionist - Newcastle Hospice

Description




Join us as a Volunteer Receptionist and help create a warm, welcoming environment for patients and visitors while supporting our Hospice Team with a variety of tasks. 


Your contribution will assist in streamlining daily duties to allow the hospice to operate smoothly, making a meaningful impact on those in our care


 


Availability: 2.5 hours, weekday evenings


Time: 16:30 - 19:00


Location: Marie Curie Hospice, Marie Curie Drive, Newcastle Upon Tyne NE4 6SS


Criteria: Minimum 18 years of age.


 


What you'll do:





  • Warmly welcome and greet everyone entering the hospice, ensuring security guidelines are followed

  • Receive deliveries and notify relevant staff

  • Handle telephone calls with a polite manner and relay messages

  • Escort visitors to areas within the hospice

  • Communicate patient arrivals to relevant staff

  • Assist with transport needs - booking taxis


Why you'd be a great fit:





  • Friendly, reliable, and positive attitude



  • Courteous and helpful manner



  • Comfortable talking to people from all walks of life



  • Organised and self-motivated



  • Committed to delivering excellent customer service



  • Team spirit - contributing to a positive team dynamic whilst been actively independent in the role



  • Respectful of confidentiality and boundaries


What you'll gain:





  • Full training, ongoing guidance and wellbeing support 

  • A sense of meaning and purpose

  • A friendly network of volunteers

  • Recognition for your time

  • Travel expenses covered

  • Access to discounts on shopping, travel, entertainment and more

  • 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)


 


Need more information? 


Contact Administration Manager Lisa Alderson T: 0191 219 1116 E: [email protected]









 


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