Online Operations Manager

Job Description:

W.W. Grainger, a renowned industrial supply company, is seeking a diligent and experienced Online Operations Manager to join their team in London, England. As an Associate Level position, the Online Operations Manager will play a critical role in ensuring the smooth and efficient running of the company's online operations. This is a part-time position with the opportunity for growth within the organization.

Responsibilities: - Oversee the day-to-day operations of the company's online platform, ensuring seamless functionality and user experience - Manage a team of online staff, providing guidance and support to ensure operational excellence - Monitor and analyze online performance metrics, identifying areas for improvement and implementing strategies to optimize operations - Collaborate with cross-functional teams, including IT, marketing, and sales, to align online operations with overall business objectives - Stay up-to-date on industry trends and best practices, implementing new technologies and processes to enhance online operations - Handle customer inquiries and concerns related to online operations, ensuring prompt and satisfactory resolution - Maintain a high level of security and confidentiality in all online transactions and data handling processes

Requirements: - Bachelor's degree in business administration, e-commerce, or related field - Minimum of 5 years of experience in online operations or a related field - Strong leadership and management skills, with a proven track record of successfully managing online teams - Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams - Adaptable and energetic personality, with a proactive approach to problem-solving - Strong time management and critical thinking skills, with the ability to prioritize tasks and meet deadlines - Proficiency in online operations management software and tools

Benefits: - Paid overtime opportunities - Life insurance coverage - Dental insurance benefits - Opportunities for professional development and growth within the organization - A supportive and inclusive working environment that is aligned with a meaningful mission

Equal Opportunity Statement: W.W. Grainger is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are proud to foster a culture of diversity and inclusion where everyone is valued and respected.

Deadline to apply: June 10, 2024

Join W.W. Grainger's dynamic team and make a difference in the world of online operations management! Apply now to be considered for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.