Online Operations Manager

Job Description:

CenturyLink is seeking a passionate and adaptable Online Operations Manager to join our team in London, England. As a mid-to-senior level position with a requirement of 6 years of experience, the Online Operations Manager will be responsible for overseeing the day-to-day operations of our online platforms to ensure seamless functionality and customer satisfaction.

Responsibilities: - Manage and optimize the performance of our online platforms, including website, mobile app, and online services - Collaborate with cross-functional teams to implement new features, enhancements, and updates - Monitor and analyze key metrics to track performance and identify areas for improvement - Provide technical support to resolve any issues or concerns related to online operations - Develop and implement strategies to increase online traffic, engagement, and conversions - Stay up-to-date on industry trends and best practices to drive innovation and efficiency - Lead and mentor a team of online operations specialists to ensure high-quality work and collaboration - Communicate regularly with stakeholders to provide updates on online operations and solicit feedback for continuous improvement

Requirements: - 6 years of experience in online operations or a related field - Strong analytical skills and attention to detail - Excellent teamwork and collaboration abilities - Passion for delivering exceptional customer experiences - Flexibility and adaptability in a fast-paced, dynamic environment - Bachelor's degree in business, marketing, or a related field (preferred) - Experience with web analytics, SEO, and digital marketing tools - Knowledge of online security best practices and compliance regulations - Excellent communication and interpersonal skills - Ability to multitask and prioritize effectively

Benefits: - Company transportation - Paid Time Off (PTO) - Relocation allowance

Working Environment: At CenturyLink, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing innovative solutions and exceptional service to our customers. We value teamwork, collaboration, and a customer-centric approach in everything we do.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: CenturyLink is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.