Remote Operations Manager

Western & Southern Financial Group is seeking a qualified and experienced Remote Operations Manager to join our team in London, England. This is a part-time position at a mid-to-senior level, requiring at least 7 years of experience in operations management.

As a Remote Operations Manager, you will be responsible for overseeing all aspects of our remote operations, ensuring efficiency, productivity, and compliance with company policies and procedures. Your primary duties will include:

- Developing and implementing operational strategies to improve workflow and maximize productivity - Monitoring key performance indicators and implementing corrective actions as needed - Managing remote teams and ensuring effective communication and collaboration - Identifying opportunities for process improvements and cost savings - Conducting regular audits and quality assurance checks to maintain high standards - Handling escalated customer issues and resolving them in a timely and satisfactory manner - Collaborating with other departments to drive cross-functional initiatives and projects

To be successful in this role, you must possess the following personality traits: resourceful and adaptable. Additionally, the ideal candidate will demonstrate strong soft skills such as critical thinking and persuasion.

In return for your hard work and dedication, Western & Southern Financial Group offers a competitive benefits package that includes disability insurance, parental leave, and vision insurance. You will also have the opportunity to work in a dynamic and collaborative environment where the focus is on exceeding customer expectations and delivering delight.

If you meet the requirements outlined above and are passionate about operations management, we encourage you to apply for this exciting opportunity. The deadline to apply is June 10, 2024.

Western & Southern Financial Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.