Account Support Assistant - Remote Work

Job Description: Peabody Energy is seeking a dynamic Account Support Assistant to join our team in a remote work setting in London, England. As an Associate Level position, the Account Support Assistant will play a crucial role in supporting our account management team in delivering exceptional service to our clients. This is a part-time position with the opportunity for growth and advancement within the company.

Responsibilities: 1. Assist with day-to-day account management tasks, including responding to client inquiries, processing orders, and resolving customer issues. 2. Collaborate with the account management team to develop and execute strategic account plans. 3. Maintain accurate and up-to-date records of client interactions and transactions. 4. Support the team in identifying new business opportunities and expanding existing accounts. 5. Assist in preparing reports and presentations for client meetings and internal stakeholders. 6. Work closely with other departments to ensure seamless communication and execution of client requests. 7. Stay up-to-date on industry trends and market developments to better serve clients.

Requirements: 1. 4 years of experience in a customer service or account support role. 2. Strong communication skills, both verbal and written. 3. Driven and confident personality with a proactive approach to problem-solving. 4. Excellent time management skills and ability to prioritize tasks effectively. 5. Emotional intelligence and the ability to build strong relationships with clients. 6. Proficiency in Microsoft Office suite and CRM software. 7. Ability to work independently and as part of a team in a remote work environment.

Benefits: 1. Medical coverage for employees. 2. Travel opportunities for training and team meetings. 3. Company-provided equipment for remote work.

Working Environment: At Peabody Energy, we encourage a spirit of exploration and taking calculated risks for growth. We believe in providing our employees with the support and resources they need to succeed and excel in their roles.

Equal Opportunity Statement: Peabody Energy is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to promoting an environment where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.