Account Support Associate - Remote Work

Job Description:

As an Account Support Associate at Microsoft, you will have the exciting opportunity to work remotely from London, England, providing part-time support to our clients. This Associate-level position requires a minimum of 4 years of experience in a similar role. The ideal candidate will be adaptable and resourceful, with strong soft skills in strategic planning and leadership.

Responsibilities: - Provide remote support to clients, addressing any account-related issues or inquiries - Collaborate with internal teams to ensure smooth account management processes - Track and monitor client account activity, analyzing data to identify potential areas for improvement - Assist in the development of strategic account plans to drive business growth - Foster strong relationships with clients, serving as a trusted point of contact for their needs

Requirements: - Bachelor's degree in Business, Marketing, or related field - Minimum of 4 years of experience in account support or a similar role - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office Suite and CRM software - Adaptability and resourcefulness in a remote work environment - Soft skills in strategic planning and leadership

Benefits: - Company-provided equipment for remote work - Employee discounts on Microsoft products and services - Disability insurance coverage for all employees

Working Environment: At Microsoft, we encourage calculated risk-taking to drive innovation and progress. Our team members are empowered to think creatively and take initiative in their roles, contributing to the overall success of the company.

Deadline to apply: April 17, 2024

Equal Opportunity Statement: Microsoft is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and strive to provide equal opportunities for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.