Account Support Manager - Remote Work

Job Description: As the Account Support Manager at Devon Energy, you will be responsible for providing exceptional support to our clients remotely from your location in London, England. This part-time position is ideal for someone with 8 years of experience in a similar role at a mid-to-senior level. You will be working closely with our clients to understand their needs, address any concerns, and ensure their satisfaction with our products and services.

Responsibilities: - Develop and maintain strong relationships with clients, acting as the main point of contact for any support needs - Collaborate with internal teams to address client issues and provide timely solutions - Monitor client accounts, track key metrics, and provide regular updates to management - Conduct research to stay up-to-date on industry trends and best practices - Lead project management initiatives to improve client experience and efficiency - Provide training and guidance to junior staff members as needed

Requirements: - 8 years of experience in a similar role - Independent and resilient personality traits - Strong project management and research skills - Excellent communication and interpersonal skills - Proficient in Microsoft Office and CRM software - Bachelor's degree in Business Administration or related field - Ability to work independently and manage multiple tasks simultaneously

Benefits: - Paid sick leave - Relocation allowance - Medical coverage

Working Environment: At Devon Energy, we encourage autonomy and independence, trusting our employees to excel in their roles. You will have the opportunity to work from the comfort of your own home, with the support of a dedicated team and resources to help you succeed.

Equal Opportunity Statement: Devon Energy is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.