Account Support Representative - Remote Work

Job description:

Aflac, a leading insurance company, is seeking a motivated and independent Account Support Representative to join our team on a part-time, remote basis in London, England. This entry-level position offers the opportunity to work remotely and provides a flexible schedule for the successful candidate.

Responsibilities: 1. Provide exceptional customer service to clients and policyholders, answering inquiries and resolving issues in a timely manner. 2. Assist with account management tasks, including processing claims, updating policy information, and generating reports. 3. Collaborate with team members to ensure seamless communication and coordination of services. 4. Support sales representatives with administrative tasks and follow-up on leads. 5. Stay up-to-date on industry trends and best practices to provide valuable insights to clients. 6. Maintain accurate records and documentation of all interactions with clients.

Requirements: 1. Excellent communication and interpersonal skills. 2. Strong attention to detail and organizational abilities. 3. Ability to work independently and prioritize tasks effectively. 4. Proficiency in Microsoft Office suite and customer relationship management software. 5. Leadership skills and a proactive approach to problem-solving. 6. A positive attitude and willingness to learn and grow in a fast-paced environment. 7. Innovation and creativity in developing solutions for clients.

Benefits: 1. Remote work flexibility to allow for a better work-life balance. 2. Gym membership to promote a healthy lifestyle. 3. Profit sharing opportunities to reward your contributions to the company. 4. Opportunities for unlimited personal and professional growth within the organization.

Deadline to apply: June 23, 2024

Equal opportunity statement: Aflac is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.