Account Support Specialist - Remote Work

Job Description:

Intel is seeking a part-time Account Support Specialist to work remotely from London, England, UK. As an Associate Level professional with at least 3 years of experience, you will be responsible for providing support to our clients and customers, ensuring their needs are met and their expectations are exceeded.

Responsibilities: - Responding to customer inquiries and providing timely and accurate information - Managing customer accounts and ensuring all information is up to date - Collaborating with internal teams to resolve customer issues and escalate when necessary - Providing product demonstrations and training to clients as needed - Analyzing customer data to identify trends and opportunities for improvement - Assisting with sales and marketing efforts to drive customer engagement and retention - Maintaining a positive relationship with clients and acting as a brand ambassador for Intel

Requirements: - Confident and hardworking individual with excellent communication skills - Attention to detail and creativity to problem solve - 3+ years of experience in a customer service or account management role - Proven track record of delivering exceptional customer service and exceeding targets - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office suite and CRM software - Bachelor's degree in Business Administration or a related field is preferred

Benefits: - Parental leave - Employee discounts - Free food

Working Environment: At Intel, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all employees can thrive and grow.

Equal Opportunity Statement: Intel is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

Deadline to apply: 2024-07-14

Join us at Intel and be a part of our dynamic team dedicated to delivering exceptional customer service and driving business growth. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.