Call Center Officer - Remote Work

Job Description:

Casey's General Stores is seeking a Call Center Officer to join our remote team in London, England. As a part-time Call Center Officer, you will be responsible for providing exceptional customer service over the phone, handling inquiries, resolving issues, and assisting with orders. This role is perfect for individuals who are adaptable, independent, and thrive in a fast-paced environment.

Responsibilities: - Handle inbound and outbound calls from customers - Provide excellent customer service and resolve issues in a timely manner - Assist customers with placing orders, tracking shipments, and processing returns - Maintain accurate records of customer interactions and transactions - Collaborate with team members to improve processes and exceed customer expectations - Stay up-to-date on company policies, products, and services

Requirements: - 1 year of experience in a customer service or call center role - Strong communication skills and the ability to work independently - Excellent teamwork and problem-solving skills - Innovative mindset and willingness to learn new technologies - Ability to adapt to changing priorities and handle multiple tasks simultaneously

Benefits: - Free food from Casey's General Stores - Retirement plan options - Life insurance coverage

Working Environment: Join a team that leads the industry with cutting-edge ideas and solutions. Work remotely from the comfort of your own home while making a positive impact on our customers' experiences.

Equal Opportunity Statement: Casey's General Stores is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.

Deadline to Apply: May 25, 2024

If you meet the requirements and are looking for an exciting opportunity to work remotely as a Call Center Officer for Casey's General Stores, we encourage you to submit your application before the deadline. We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.