Chat Support Representative - Remote Work

Community Health Systems is seeking a motivated and resourceful Chat Support Representative to join our team in London, England. This is a remote part-time position at the Associate Level, with a requirement of 2 years of experience in customer service or a related field.

Responsibilities: - Provide timely and accurate responses to customer inquiries via chat - Assist customers with troubleshooting technical issues - Collaborate with internal teams to escalate and resolve complex customer issues - Maintain a high level of customer satisfaction through effective communication and problem-solving - Utilize strategic planning and critical thinking skills to identify opportunities for process improvement - Adhere to company policies and procedures to ensure consistent service delivery

Requirements: - Excellent written communication skills - Strong problem-solving abilities - Ability to work independently and manage time effectively - Resilient attitude towards challenging situations - Experience with chat support software preferred - Experience in the healthcare industry is a plus - Resourceful and able to think on your feet

Benefits: - Vision insurance - Training & professional development opportunities - Paid Time Off (PTO)

Working Environment: At Community Health Systems, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We believe in fostering a collaborative and inclusive work environment where employees can thrive and grow.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: Community Health Systems is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.