Chat Support Specialist - Remote Work

Job Description:

As a Chat Support Specialist at Ingredion, you will be responsible for providing exceptional customer service through various chat platforms. This role is a part-time position that allows for remote work, providing flexibility and the opportunity to work from the comfort of your own home. This is an entry-level position, so no prior experience is required, making it an ideal opportunity for motivated and dedicated individuals looking to kickstart their career in customer support.

Responsibilities: - Respond to customer inquiries and provide support through chat platforms - Resolve customer issues in a timely and efficient manner - Collaborate with team members to ensure a seamless customer experience - Collect and analyze customer feedback to continuously improve service quality - Be proactive in identifying and addressing potential customer concerns

Requirements: - Motivated and dedicated individual with a strong desire to provide exceptional customer service - Excellent communication skills, both written and verbal - Strong decision-making skills and the ability to think critically - Innovative mindset with the ability to adapt to changing circumstances - Ability to work independently and as part of a team

Benefits: - Free accommodation for remote workers - Paid Time Off (PTO) for a healthy work-life balance - Travel and spending expenses covered

Working Environment: At Ingredion, you will flourish in a culture that embraces change and responds resiliently. We value diversity and inclusion, and we are committed to providing equal opportunities for all employees.

Deadline to Apply: 2024-05-16

Equal Opportunity Statement: Ingredion is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.