Client Relations Associate - Remote Work

Job Description:

HD Supply Holdings is seeking a passionate and motivated Client Relations Associate to join our team on a part-time remote basis in London, England, UK. As an Associate Level professional with a minimum of 3 years of experience in client relations, you will play a crucial role in maintaining and enhancing relationships with our valued clients.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication and meetings - Act as the main point of contact for client inquiries, issues, and feedback - Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner - Identify opportunities for upselling or cross-selling products or services to existing clients - Provide exceptional customer service and support to clients at all times - Analyze client feedback and data to continuously improve the client experience - Assist with the development and implementation of client retention strategies - Stay up-to-date on industry trends and competitors to recommend innovative solutions to clients

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Minimum of 3 years of experience in client relations or a similar role - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Critical thinking skills and creativity to solve complex client issues - Proficiency in Microsoft Office suite and CRM software - Ability to work independently and as part of a remote team

Benefits: - Employee discounts on company products or services - Free food provided during working hours - Free accommodation for team meetings or company events

Working Environment: At HD Supply Holdings, we are committed to supporting our employees in their personal and professional development. We provide a flexible and inclusive work environment where employees are encouraged to grow and excel in their roles.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: HD Supply Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.