Client Relations Representative - Remote Work

Job Description:

We are seeking a Client Relations Representative to join our team at Ashland in London, England. This is a part-time remote work position at the associate level, requiring a minimum of 2 years of experience in client relations or a related field.

Responsibilities: - Build and maintain strong relationships with clients to ensure customer satisfaction and retention - Communicate with clients via phone, email, and video conferencing to address inquiries, provide updates, and resolve any issues - Collaborate with internal teams to ensure client needs are met efficiently and effectively - Identify opportunities for upselling or cross-selling products or services to enhance client relationships - Track and report on client interactions and feedback to improve overall customer experience - Stay up-to-date on industry trends and market changes to provide clients with relevant information and solutions

Requirements: - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proven track record of teamwork and cooperation with colleagues - Experience in client relations, sales, or customer service - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in business, marketing, or a related field preferred - Demonstrated ability to meet deadlines and manage multiple projects simultaneously

Personality Traits: - Independent - Hardworking

Soft Skills: - Teamwork - Cooperation

Benefits: - Paid sick leave - Visa sponsorship - Employee discounts

Working Environment: At Ashland, we provide a dynamic workplace that values teamwork, fostering innovation, and shared success. Our team is dedicated to supporting each other and our clients to achieve mutual goals.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Ashland is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.