Client Service Manager - Remote Work

Job Description:

The Client Service Manager at Travelers Cos. will be responsible for managing relationships with clients remotely from their location in London, England. This individual will need to have a strong background in client management and a dedication to providing excellent service to our clients. As a mid-to-senior level position, the ideal candidate will have at least 8 years of experience in a similar role.

Responsibilities: - Manage client accounts remotely, ensuring their needs are met and issues are resolved in a timely manner - Communicate effectively with clients to understand their needs and provide solutions - Build strong relationships with clients to retain their business and promote customer loyalty - Conduct research to stay informed about industry trends and client preferences - Use emotional intelligence to navigate difficult client interactions and resolve conflicts effectively - Collaborate with other departments within the company to ensure seamless service delivery - Take initiative to identify opportunities for upselling services to existing clients

Requirements: - 8+ years of experience in client management or a related field - Dedicated and independent work ethic - Strong research skills and emotional intelligence - Excellent communication and interpersonal skills - Proven track record of managing client relationships effectively - Ability to work remotely and independently - Bachelor's degree in a related field is preferred

Benefits: - Visa sponsorship for qualified candidates - Free food provided by the company - Company transportation for business-related travel

Working Environment: At Travelers Cos., we strive for a harmonious workplace where collaboration and respect prevail. We believe in creating an inclusive environment where all employees feel valued and supported.

Deadline to Apply: Interested candidates must apply by June 12, 2024.

Equal Opportunity Statement: Travelers Cos. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.