Client Service Officer - Remote Work

Job Description:

HCA Holdings, a leading healthcare company based in London, England, is seeking a motivated and adaptable Client Service Officer to join our remote team on a part-time basis. As an Associate Level professional with at least 2 years of experience, you will play a crucial role in providing exceptional service to our clients.

Responsibilities: - Act as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty. - Collaborate with internal teams to resolve client issues and improve service delivery. - Analyze client feedback and trends to identify areas for improvement and implement proactive solutions. - Assist with onboarding new clients and provide ongoing support throughout their journey with our company. - Maintain accurate records of client interactions and transactions in our CRM system. - Stay up-to-date on industry trends and best practices to continuously enhance your knowledge and skills.

Requirements: - 2+ years of experience in client service or a related field. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Critical thinking and problem-solving abilities. - Motivated and adaptable to changing priorities and demands.

Personality Traits: - Motivated - Adaptable

Soft Skills: - Teamwork - Critical thinking

Benefits: - Relocation allowance - Retirement plan - Profit sharing

Working Environment: At HCA Holdings, we strive to cultivate leaders who foster inclusivity and mentorship. You will have the opportunity to work in a supportive and collaborative environment where your contributions are valued.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: HCA Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.