Client Support Associate - Remote Work

As a Client Support Associate at PepsiCo, you will be responsible for providing exceptional customer service and support to clients remotely from your home in London, England. This part-time position at the Associate level requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Respond to client inquiries and resolve issues in a timely and professional manner - Build and maintain strong relationships with clients to ensure satisfaction and loyalty - Conduct research to provide accurate and relevant information to clients - Assist with client onboarding and training as needed - Collaborate with cross-functional teams to address client needs and improve processes - Manage client accounts and ensure data accuracy in the company's CRM system

Requirements: - Excellent communication skills, both written and verbal - Strong attention to detail and problem-solving abilities - Ability to work independently and prioritize tasks effectively - Reliable and energetic with a positive attitude - Experience in people management and customer service - Proficiency in Microsoft Office and CRM software

Benefits: - Vision insurance to help cover the cost of eye care - Paid overtime for any extra hours worked beyond the part-time schedule - Life insurance to provide financial protection for you and your loved ones

Working environment: At PepsiCo, we strive to spark creativity and motivation in our employees, even when working remotely. Our dynamic and inclusive culture encourages employees to reach their full potential and inspire greatness in everything they do.

Deadline to apply: 2024-07-15

Equal opportunity statement: PepsiCo is committed to creating a diverse and inclusive workplace where all employees are valued and respected. We welcome applicants of any race, gender, age, religion, nationality, or ability to apply for this position and join our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.