Client Support Manager - Remote Work

As a Client Support Manager at Avery Dennison, you will be responsible for providing top-notch support to our clients, ensuring their satisfaction and maintaining strong relationships. This is a part-time, remote work position based in London, England, UK.

Responsibilities: - Act as the main point of contact for clients, addressing their inquiries, concerns, and needs in a timely and professional manner - Establish and maintain strong relationships with clients, understanding their unique requirements and providing tailored solutions - Collaborate with internal teams to ensure seamless delivery of products and services to clients - Monitor client satisfaction levels and proactively identify areas for improvement - Develop and implement client support strategies to enhance overall customer experience - Provide regular updates and reports to management on client satisfaction and support metrics - Manage multiple client accounts simultaneously, prioritizing tasks and meeting deadlines effectively

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 6 years of experience in client support or related roles - Independent and driven personality traits - Strong attention to detail and project management skills - Excellent communication and interpersonal skills - Proficiency in client relationship management software and tools - Ability to work effectively in a remote environment - Prior experience in a similar role within the packaging industry is a plus

Benefits: - Medical coverage - Paid Time Off (PTO) - Free accommodation while traveling for business - Opportunities for professional development and advancement within the company

Working environment: At Avery Dennison, we strive for excellence and uphold high standards in all our endeavors. We value teamwork, innovation, and dedication to customer satisfaction.

Equal opportunity statement: Avery Dennison is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status in accordance with applicable laws. All qualified candidates are encouraged to apply.

Deadline to apply: July 13, 2024

Join our team and make a difference in the client support experience at Avery Dennison!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.