Contact Center Associate - Remote Work

Job Description:

Huntsman is seeking a hardworking and energetic individual to join our team as a Contact Center Associate in a remote work position based in London, England, UK. As a part-time entry-level associate, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.

Responsibilities: 1. Handle incoming customer inquiries and issues via phone, email, and chat in a professional and timely manner. 2. Assist customers with product information, orders, returns, and general inquiries. 3. Resolve customer complaints and issues with a focus on problem-solving and cooperation. 4. Update customer accounts and maintain accurate records of interactions. 5. Collaborate with other team members and departments to ensure a seamless customer experience. 6. Stay up-to-date on product knowledge, policies, and procedures to provide accurate information to customers. 7. Meet and exceed performance targets and goals set by the company.

Requirements: 1. 1 year of customer service experience. 2. Excellent communication skills and a friendly demeanor. 3. Ability to work independently and as part of a team in a remote work environment. 4. Strong problem-solving skills and a cooperative attitude. 5. Proficiency in using customer service software and Microsoft Office applications. 6. Flexibility to work evenings and weekends as needed.

Personality Traits: Hardworking, Energetic Soft Skills: Cooperation, Problem-solving

Benefits: 1. Vision insurance 2. Free food 3. Employee discounts

Working Environment: At Huntsman, we thrive in an environment that embraces and navigates change seamlessly. As a remote Contact Center Associate, you will have the opportunity to work in a dynamic and supportive team that values collaboration and growth.

Equal Opportunity Statement: Huntsman is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.