Contact Center Specialist - Remote Work

ManpowerGroup is currently seeking a Contact Center Specialist to join our team on a part-time remote basis in London, England, UK. This entry-level position requires no previous experience, making it an excellent opportunity for individuals looking to kickstart their career in customer service.

As a Contact Center Specialist, your responsibilities will include:

1. Answering incoming calls and responding to inquiries in a professional and efficient manner. 2. Providing accurate information to customers regarding products, services, and company policies. 3. Resolving customer complaints and issues promptly and effectively. 4. Escalating complex problems to the appropriate department for resolution. 5. Maintaining detailed records of customer interactions and transactions. 6. Collaborating with team members to ensure a high level of customer satisfaction.

To excel in this role, you must be resourceful and reliable, with strong planning and decision-making skills. As a remote worker, you must be able to work independently and manage your time effectively.

At ManpowerGroup, we believe in promoting equality and fairness for all employees. We provide a supportive working environment where diversity is celebrated, and everyone is treated with respect.

In addition to a competitive salary, we offer a range of benefits including disability insurance, vision insurance, and opportunities for training and professional development.

We are committed to providing equal employment opportunities to all individuals and welcome applications from candidates of all backgrounds.

If you are interested in joining our team as a Contact Center Specialist, please submit your application by the deadline of July 14, 2024. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.