Customer Service Associate - Remote Work

Job Description:

Henry Schein is seeking a dedicated and energetic Customer Service Associate to join our team on a part-time basis. This is a remote work opportunity based in London, England, UK. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and issues are resolved in a timely and professional manner.

Responsibilities: - Handle inbound and outbound customer service calls and emails. - Assist customers with product inquiries, order placements, and issue resolution. - Utilize problem-solving skills to address customer concerns and provide solutions. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with internal teams to ensure customer satisfaction and retention. - Uphold company policies and procedures while delivering high-quality service.

Requirements: - 2 years of experience in customer service or a related field. - Excellent communication and interpersonal skills. - Strong decision-making abilities and creativity in problem-solving. - Energetic personality with a passion for helping others. - Ability to work independently and prioritize tasks effectively. - Proficiency in Microsoft Office and CRM software. - High school diploma or equivalent.

Benefits: - Disability insurance for eligible employees. - Travel opportunities for top performers. - Medical coverage for employees and their families.

Working Environment: At Henry Schein, we believe in recognizing and rewarding our employees based on performance and merit. We provide a supportive and inclusive work environment where employees can thrive and grow.

Equal Opportunity Statement: Henry Schein is an equal opportunity employer and prohibits discrimination in the workplace based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status under applicable laws. We are committed to creating a diverse and inclusive workforce that values and respects all individuals.

Deadline to Apply: Please submit your application by May 11, 2024, to be considered for this exciting opportunity as a Customer Service Associate with Henry Schein in London, England, UK.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.