Customer Service Colleague - Part-Time

Job Description

First Call Aviation is looking to recruit Customer Service Colleagues for Manchester Airport. Start Date 5th August 2024

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Enjoy making memorable difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.

– Part Time 25hrs per week – Sorry no students

– Shifts between 2am – 9pm (5 days on, 3 days off)

– Commission Structure!

– Start date 5th August, not suitable for those who want an Immediate Start.

Key Responsibilities:

• Provide an excellent level of customer service, assisting with greeting and passenger documentation.
• Check-in and processing of passenger boarding cards and bag tags.
• Board and process customers at the boarding gate.
• Responsible for following strict safety and security regulations
• Assist customers to ensure a smooth journey through the airport

Required skills:

• Ability to work in a fast paced environment
• A high standard of literacy and numeracy
• Ability to be able to work varied start and finish times
• Able to work as part of a team
• Good communication skills
• Strong IT skills

Security Checks:

• Be able to provide 5 years address history
• Be able to provide 5 years reference history (employment/education/benefit claim/character)
• To obtain a full airside ID

If you want a career in aviation then follow the below to apply and let our experts guide you through the process:

• Apply via Indeed

Aviation is what we do and with over 50 years of experience in aviation and the world of air travel or ground handling – you are in safe hands.

First Call Aviation is part of First Call Contract Services Limited – dedicated to providing an professional service to the Aviation sector.

Job Types: Part-time, Temp to perm

Pay: £11.76 per hour

Benefits:

• Free parking
• On-site parking
• Shuttle service provided
• Store discount

Schedule:

• Day shift
• Overtime

Supplemental pay types:

• Bonus scheme

Experience:

• Customer service: 1 year (required)

Work Location: In person

Expected start date: 05/08/2024