Customer Service Representative - Remote Work

Amazon.com is currently seeking a part-time Customer Service Representative to join our remote team in London, England, UK. This position is entry level and requires at least one year of experience in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information about products and services - Assist customers with order placement, tracking, and returns - Resolve customer complaints and escalate issues when necessary - Maintain a positive attitude and strive to meet customer satisfaction goals - Keep detailed records of customer interactions and transactions

Requirements: - Resourceful and resilient personality traits - Excellent communication skills - Creativity and problem-solving abilities - People management skills - Ability to work independently and as part of a team - High school diploma or equivalent - Proficiency in Microsoft Office and other relevant software

Benefits: - Employee discounts - Company equipment for remote work - Medical coverage

Working environment: At Amazon.com, you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. Our team values collaboration, innovation, and continuous improvement.

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Amazon.com is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.