Customer Service Representative - Remote Work

Job Description:

General Mills is seeking a part-time Customer Service Representative to work remotely from London, England, UK. This entry-level position requires at least 1 year of experience and is perfect for individuals who are resourceful, adaptable, and possess strong people management and problem-solving skills.

Responsibilities: 1. Provide exceptional customer service through various channels including phone, email, and chat. 2. Assist customers with product inquiries, order tracking, and issue resolution in a timely and professional manner. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Stay up-to-date on product knowledge and company policies to better assist customers. 6. Identify opportunities for process improvements and contribute to a positive work environment.

Requirements: 1. 1 year of experience in customer service or a related field. 2. Excellent communication and interpersonal skills. 3. Ability to work independently and as part of a team. 4. Strong problem-solving skills and attention to detail. 5. Proficiency in Microsoft Office and CRM software. 6. High school diploma or equivalent.

Benefits: - Company-provided equipment for remote work. - Retirement plan options. - Joining bonus for new employees.

Working Environment: At General Mills, we value diversity and inclusivity. We strive to create a culture of belonging where employees feel supported and respected. Our remote work opportunities provide flexibility while fostering collaboration and teamwork.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: General Mills is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.