Customer Service Specialist - Remote Work

Job Description:

Morgan Stanley is looking for a motivated and independent Customer Service Specialist to join our team on a part-time basis. This role will be remote-based, providing customer support to clients in London, England, UK. As an Entry Level position, no prior experience is required, making it an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner. - Provide accurate information about products and services to clients. - Assist customers with troubleshooting and problem-solving. - Handle customer complaints and provide appropriate solutions. - Maintain detailed records of customer interactions and transactions. - Collaborate with internal teams to ensure a seamless customer experience. - Continuously improve customer service skills through training and feedback.

Requirements: - Strong communication and interpersonal skills. - Adaptability to work in a fast-paced and dynamic environment. - Ability to work independently and prioritize tasks effectively. - Presentation skills to effectively communicate information to clients. - High school diploma or equivalent. - Must have access to a reliable internet connection. - Must be eligible to work in the UK.

Benefits: - Retirement plan. - Disability insurance. - Free food.

Working Environment: At Morgan Stanley, we encourage calculated risk-taking to drive innovation and progress. Our team embodies a culture of collaboration, creativity, and continuous learning. As a Customer Service Specialist, you will have the opportunity to grow and develop within a supportive and forward-thinking environment.

Equal Opportunity Statement: Morgan Stanley is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. All qualified applicants will receive consideration for employment without regard to these characteristics.

Deadline to apply: June 12, 2024

If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for the Customer Service Specialist position at Morgan Stanley. Join our team and embark on a rewarding career in financial services.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.